Refund policy


Zojila warrants all its products against any manufacturing defects. If you are not completely satisfied with your purchase, you can return the item within 30 days for a full refund of the merchandise cost.

You can register your product for warranty by following us on our social media pages. This is our preferred method. You can also register by writing a product review on Zojila.

Returns and Exchanges

If you need to return or exchange an item, please call 765 404 3767 or e-mail to obtain instructions on how to proceed. Please retain the product package as well as the shipping carton.

The address for returns is Zojila, 1048 B Sagamore Pkwy West, West Lafayette, IN 47906, USA

Problems with your order

If your order is incorrect, damaged, incomplete, or you have any questions about your product(s) please contact customer service by calling 765 404 3767 or e-mailing Please retain the product package as well as the shipping carton until the issue is resolved.

If there is a manufacturing defect or shipping damage to the item you received, we will replace it at no cost to you. Please hold on to the original item and packaging. If you are returning an item because it does not fit your space or because you don't like it, we will still refund the full item cost as long as you send it back to us in good condition. Please note that shipping costs are not refunded.